Shipping policy

Thank you for shopping with Garnus. We strive to provide you with a smooth and reliable shipping experience. Please review our shipping policy below:

1. Order Processing

  • All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation.
  • You will receive a confirmation email once your order has been processed and shipped.
  • If we experience a high volume of orders or delays due to unforeseen circumstances, processing times may be extended.

2. Shipping Rates & Delivery Estimate

  • Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

  • Standard Shipping: [5–7 business days].
  • Express Shipping: [2–3 business days]

Please note that delivery times are estimates and not guaranteed.

3.Shipment Confirmation & Tracking

  • Once your order has shipped, you will receive an email with your tracking number.
  • The tracking number will be active within 24 hours.

4. Shipping Locations

We currently ship to addresses within India.

5. Customs, Duties & Taxes (for International Orders)

  • Garnus is not responsible for any customs fees, duties, or taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

  • Garnus is not liable for products damaged or lost during shipping.
  • If your order arrives damaged, please contact the shipping carrier to file a claim.
  • Please save all packaging materials and damaged items before filing a claim.

If you have any questions or need further assistance, feel free to contact us at care@garnusindia.com or +91 8937989772.

7. Delays

Delivery may be delayed due to events beyond our control such as natural disasters, customs delays, strikes, or courier service disruptions.

8. Contact Us

For any shipping-related inquiries, please contact us: